Acceptable Use Policy

1. Purpose of This Policy

This Acceptable Use Policy applies to use of Jexorium Network LLC’s website, inquiry forms, communications, client interactions, documentation exchange, technical review processes, custom tool discussions, and service-related resources.

The purpose of this policy is to protect our company, clients, vendors, systems, and third parties from misuse, unlawful activity, security risks, and improper requests.

2. Lawful and Authorized Use Only

You may use our website and services only for lawful business purposes. You may not use our website, forms, communication channels, or services to submit unlawful requests, facilitate unauthorized activity, misrepresent your identity, or request technical assistance involving systems you do not own or have permission to assess.

If you submit network diagrams, security documentation, system details, credentials, logs, infrastructure information, or business materials, you represent that you are authorized to provide those materials to us.

3. Prohibited Website Activity

You may not misuse our website or attempt to interfere with its operation. Prohibited activity includes:

• Attempting unauthorized access to our website, systems, accounts, databases, hosting environment, or administrative areas.
• Submitting malware, malicious scripts, exploit code, corrupted files, or harmful attachments.
• Using bots, scrapers, crawlers, automated tools, or high-volume requests in a way that affects website availability or performance.
• Attempting to bypass security controls, rate limits, access restrictions, or authentication systems.
• Submitting false, misleading, fraudulent, abusive, defamatory, threatening, or unlawful content.
• Using our forms or contact channels for spam, phishing, credential harvesting, or unsolicited marketing.

4. Prohibited Service Requests

Jexorium Network LLC will not knowingly support requests that involve unlawful access, unauthorized testing, malicious activity, or harm to third parties. Prohibited service requests include:

• Unauthorized penetration testing, scanning, exploitation, intrusion attempts, or vulnerability testing.
• Requests to bypass access controls, intercept communications, steal credentials, or evade monitoring.
• Requests involving malware deployment, denial-of-service activity, botnets, credential abuse, phishing, or social engineering.
• Requests to conceal unlawful network activity, hide malicious infrastructure, or support unauthorized surveillance.
• Requests involving systems, networks, accounts, or environments for which the requester lacks authorization.

5. Security Testing and Audit Authorization

Any active security testing, scanning, probing, exploitation, or validation work must be expressly authorized in writing, scoped in advance, and limited to systems the client owns or is legally authorized to test. We may require written proof of authorization before accepting or continuing such work.

Architectural network security audits are generally design and documentation-oriented unless a separate written scope includes active testing. Clients must not assume that security testing is included unless it is clearly stated in the agreement.

6. Client Materials and Confidential Information

You must not provide materials that you are not authorized to share. This includes confidential documents, proprietary diagrams, vendor materials, access credentials, logs, reports, regulated data, personal data, or security-sensitive information belonging to another organization.

If sensitive information is needed for an engagement, it should be shared through an appropriate method agreed by the parties. Do not submit passwords, private keys, production secrets, or highly sensitive credentials through general website forms.

7. Responsible Communication

Clients, prospects, vendors, and website users must communicate professionally and accurately. Abusive, harassing, threatening, discriminatory, obscene, or intentionally disruptive communications may result in refusal or termination of service.

You may not impersonate another person or organization, misrepresent your authority, submit fake project requests, or provide intentionally false technical information.

8. Use of Deliverables

Reports, diagrams, recommendations, policies, roadmaps, custom tools, scripts, templates, or other deliverables provided by Jexorium Network LLC must be used lawfully and only within the license or usage rights granted in the applicable agreement.

You may not use our deliverables to support unlawful activity, unauthorized access, malicious network operations, or harm to third-party systems.

9. Monitoring and Enforcement

We may review website submissions, service requests, project materials, and communications for compliance with this policy. We may refuse, suspend, or terminate access to our services if we believe a request or activity violates this policy, creates legal or security risk, or may harm Jexorium Network LLC, our clients, vendors, or third parties.

We may also preserve or disclose information when necessary to investigate misuse, comply with law, enforce agreements, protect security, or respond to legal requests.

10. Consequences of Violation

Violations of this policy may result in rejection of a project request, suspension of work, termination of services, removal of access, cancellation of deliverables, non-refundable fees for work already performed, and reporting to appropriate authorities where required or appropriate.

11. Updates to This Policy

We may update this Acceptable Use Policy from time to time. Continued use of our website or services after updates means you accept the revised policy.